The sonic technology of our brushes is different from the oscillating-rotating technology (round heads), but no less qualitative! 😊

The brush head vibrates and generates between 31,000 and 40,000 vertical micro-sweeping movements per minute depending on the mode chosen, which helps avoid damaging tooth enamel and gum tissue, effectively removes plaque and cleans teeth thoroughly.

According to a consumer study conducted among 3,600 of our customers in November 2023, the results are as follows:

-91% of our customers consider brushing to be less aggressive and more pleasant than with their previous toothbrush.

-90% of our customers who previously had bleeding reduced or completely eliminated it after 3 to 6 months of use.

-92 % feel their teeth feel cleaner and smoother after brushing.

Furthermore, our brushes are generally quite wide and allow you to clean all your teeth well, especially the back teeth.

We recommend using this toothbrush for children aged 10 and up.

Otherwise, the head may be a little large, the handle a little heavy, and it may be less comfortable to hold.

For children aged 3 and up to 12, the Smilo Kids toothbrush is available on our website or in pharmacies.

The legal withdrawal period is 14 days, however, at Smilo, we have extended it to 30 days for purchases made on our website, so that you have the time you need to try it out and get used to the sonic vibrations! (it tickles a little at first, but this sensation disappears quickly! 😌).

For any purchase made on our site, you can therefore request a refund within 30 days by emailing smilobrushbusiness@gmail.com , telling us the reason.

Our customer service team will respond in less than 24 hours to tell you how to proceed! 🙏

Our toothbrushes are completely waterproof and can therefore be used in the shower! 🚿

However, you must make sure to close the rubber flap that protects the USB-C port after recharging your brush. But don't panic, you only need to recharge it once every 30 days! 😁

Also remember to dry your brush thoroughly after each use!

Our brush is equipped with 2452 soft Dupont nylon bristles (0.152mm), which provide very effective brushing while taking care of tooth enamel and gum tissue. 🙂

Indeed, dentists as well as the UFSBD do not recommend the use of medium or hard brushes.

These create lesions on your gum tissue, which can cause short-term bleeding and long-term gum recession, which can lead to gum recession.

This is why we do not offer medium or hard bristles, and we never will! 🙏.

Yes, our brush is 100% suitable for people with tooth sensitivities, or problems such as gingivitis/periodontitis.

This is not necessary!You will receive an email invitation to activate your customer account after confirming your order.

Our orders are all shipped from our logistics warehouse, located near Sydney.

Shipping is done the same day or the next day, and the delivery time is 48 hours after shipment.

Our toothbrushes are perfectly suited for people with bridges, crowns, implants, pivot teeth, etc.

Unlike most major brands, which offer a battery life of 7 to 14 days, our brush's battery lasts 30 days with 2 uses of 2 minutes per day.

💪 To recharge it, simply open the rubber flap under the brush using your fingernail or a small pointed object, so you can connect the USB-C charging cable.

Let it charge for 3 hours for a full charge, and you're good to go for a month of battery life! ⚡️

Don't forget to close the flap after charging to restore the seal. 😉

1. White (blue) : the most powerful, it allows a slightly more vigorous cleaning.

2. Clean (green): with a medium intensity, it also allows a very effective cleaning.

3. Sensitive (red): this mode is slightly less powerful and with slightly less ample vibration movements.

Particularly suitable for people with tooth sensitivities, it will be even gentler than the others while remaining super effective. 😉

4. Polish (flashing blue): it allows you to "smooth" and polish the surface of the teeth to give them even more shine by alternating the two largest movements.

We recommend using it as a finishing touch, in addition to one of the first 3 modes.

5. Massage (flashing green): it gently stimulates the gums, to improve their blood flow and "strengthen" the bonds between the tooth and the gum to prevent gingivitis, or to avoid the return of a receding gum line, for example.

Please note that all modes can be used alone on a daily basis, or alternately, it's up to you, depending on your needs, even if, as indicated, the last two were rather created with the idea of being used in addition or occasionally! 😌

No. At Smilo, the safety and quality of our products are absolutely essential—it's a commitment we take very seriously.

All our products, including brush handles, brush heads, and even the rubber elements on the back of children's brush heads, are guaranteed to be free of PFAS, phthalates, and controversial chemicals.

To ensure this high standard, we regularly have our materials analyzed by the independent laboratory Eurofins Scientific, a world leader in environmental, health, and safety testing. Eurofins is recognized for its rigorous testing and high quality standards, which are used by many companies and authorities around the world.

This testing protocol applies to our entire product range, not just toothbrushes. So you can use Smilo with complete confidence, whether it's for yourself or your children.